Terms and Conditions of Use
Last Updated: 29/01/2025
Welcome to Captain Hoodie (“we,” “us,” “our”). These Terms and Conditions govern your use of our website captainhoodie.store, including the purchase of products, digital downloads, and any other services we provide. By accessing or using our Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Site.
Eligibility
By using our Site, you confirm that:
You are at least 18 years old. The products on this website are not intended for chldren to use unsupervised, and some are not for children at all. If you are under 18 and there is some product you have a valid desire for, please ask an appropriate adult to purchase it for you and supervise your use of it.
You have the legal capacity to enter into a binding contract.
All information you provide is accurate and complete.
Account Registration
To access certain features, such as purchasing products or leaving reviews, you may need to create an account. You agree to:
- Provide accurate and up-to-date information.
- Maintain the confidentiality of your account credentials.
- Notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate your account if you breach these Terms and Conditions or provide false information.
Purchases
Products and Digital Downloads
All products and digital downloads are subject to availability.
Descriptions, prices, and availability are subject to change without notice.
Unless otherwise stated, digital downloads are for permanent use and will not expire
Digital downloads are non-refundable unless otherwise stated.
Payment
Payment must be made in full at the time of purchase.
We accept debit and credit cards as accepted by Natwest Tyl merchant services.
You agree to provide accurate payment information and authorize us to charge the total amount to your chosen payment method.
Delivery
Physical products will be delivered to the address provided during checkout.
Digital downloads will be made available immediately and / or via a download link sent to your email.
Delivery times are estimates and not guaranteed. However, if we are aware there is likely to be an issue with an extended delay with at least part of your order, or you specify that time is of the essence when ordering, we may contact you to discuss what you’d like us to do.
Returns and Refunds
Physical products may be returned subject to our Refunds and Returns Policy.
Digital downloads are non-refundable unless defective or not as described.
User Reviews
By submitting a review, you agree that:
- We reserve the right to remove or edit reviews that violate these Terms and Conditions or are deemed inappropriate.
- Your review is based on your genuine experience with the product.
- You will not post false, defamatory, or misleading information.
- You grant us a non-exclusive, royalty-free license to use, reproduce, and display your review on our Site and in promotional materials. However, please note that your identity will not be reproduced.
Intellectual Property
All content on the Site, including text, images, logos, and digital downloads, where applicable, is owned by or licensed to us and is protected by UK and international copyright laws.
You may not reproduce, distribute, or use any content without our prior written permission.
Privacy
Your use of the Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (GDPR).
Prohibited Activities
You agree not to:
- Use the Site for any unlawful purpose.
- Attempt to gain unauthorized access to our systems or interfere with the Site’s functionality.
- Post or transmit any harmful, offensive, or illegal content.
- Use automated tools (e.g., bots, scrapers) to access or interact with the Site.
Limitation of Liability
Our total liability for any claim related to the Site or products is limited to the amount you paid for the product or service in question.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.
Products we sell that interact with and may encourage change in your body are based on significant existing evidence as to their principles of operation and are easily understood. Instructions provided are to assist you using them effectively. We cannot control how you actually use them or whether or not you heed any cautionary notes. In any case, because of individual circumstances, the accompanying instructions or individual product FAQ can only advise in general. If you are uncertain about what you are doing it’s a good idea to get professional medical advice on a precautionary basis, even if you feel that advice is sometimes biased and inaccurate.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content or practices of these websites and encourage you to review their terms and conditions.
Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on the Site. Your continued use of the Site constitutes acceptance of the updated terms.